Billing Information

Budget Billing

• Fixed Budget Billing
• Levelized Billing

Collections

• What charges can I expect if my account is disconnected for non-payment?

Fees

• Fee Schedule
• What is a service availability charge?

Prepaid Billing

• Can existing members switch to prepaid billing?
• How much credit should I keep on my prepaid account?
• Prepaid Billing Summary
• Prepaid Billing Timeline Example
• What happens if my credit runs out?
• What if I want to switch from prepaid billing to monthly billing?
• See all 7 articles

Rates

• Commercial Rate Summary
• Residential Rate Summary

Time of Day Billing

• Does Time of Day billing require a special meter?
• How can I calculate my potential savings?
• How can I reduce my electric usage during peak times?
• How do I sign up for Time of Day billing?
• Is there an extra cost to participate in Time of Day billing?
• Time of Day Summary
• See all 7 articles

Understanding your Bill

• How can I get copies of my bill?
• How do I sign up for paperless billing?
• Understanding Your Electric Bill
• What are ancillary charges?
• What is the energy charge listed on my bill?
• What is the franchise fee listed on my bill?
• See all 8 articles