How does the cooperative know my power is out?

Berkeley Electric Cooperative monitors its electric system through the use of digital meters capable of two-way communication. These meters send regular signals back to our system control and alert dispatchers when an outage occurs. System Control is also able to send a signal out to affected meters to help isolate the area where the problem occurred in order to help restore power more quickly.

However, to ensure we are aware of your outage, please call Berkeley Electric at 1-888-253-4232, or login to SmartHub to report your outage. Please do not assume that someone else has reported your outage. By letting us know when you experience an outage, you help our crews restore your service more quickly.

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Statement of Non-Discrimination
Berkeley Electric Cooperative is an equal opportunity provider and employer.