I have underground service. Why did my lights go out?

Even though the wires coming into your home are buried, overhead wires bring electricity to those underground wires from the substation and are susceptible to damage from wind, ice and trees. Additionally, in areas that are prone to flooding, underground equipment can become damaged once submerged. If the flood waters are saltwater, it may be necessary to wash out the equipment before normal operation can resume.

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Berkeley Electric Cooperative is an equal opportunity provider and employer.