What happens if my credit runs out?

If funds in your account run out, you have time to make a payment before the service is disconnected.  You'll receive a notice around 1pm letting you know your funds have run out.  As long as you make a payment to bring yourself back to a credit balance by 2pm, your service will not be disconnected.

If the service does get disconnected, it will automatically reconnect whenever you get yourself back to having a credit balance.  There aren't any reconnection fees with prepaid, so you don't have to worry about being charged extra for a disconnection.


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Berkeley Electric Cooperative is an equal opportunity provider and employer.