How do I request to disconnect my service? February 01, 2022 14:45 Updated In order to disconnect your service, click here to submit a request. You can also call in your request to 1-800-327-9615 or email it to email@example.com Related articles How long does it take to get a refund after disconnecting service? Setting up Residential Service How do I update my email address/password? What if I move? Am I still eligible to receive my capital credits? How do I update my mailing address?